Tye One J Rental Policies
These policies are necessary so that we may continue to provide you the type of service you expect and deserve. We would appreciate your understanding and cooperation.
All Party Items are for customer Pick-Up Only.
Responsibility for the equipment remains with the renter from the time of pick-up to the time of return. Please be sure equipment is secured when not in use, and protected from the weather.
We are very thorough in our inventory of equipment. Nevertheless, we request that you count your order upon taking possession, since you are accepting the count on the contract, and you will be charged for any missing, broken, or damaged items upon return.
Refund Policy for Party Item Rental:
The customer is allowed two weeks in advance of the rental date to cancel or decrease the amount of the order. If notice is given at least two weeks (14 days) in advance, all but $50 of the rental is refunded. There is $50 charge in the occurance of any cancellation of a reservation/contract pertaining to renting party items. Anything less than two weeks (14 days) notice will constitute the customer paying for the full order.
Camper Rental Policy:
All camper rentals require a $200 non-refundable deposit which must be paid at time of reservation. The deposit will be applied to the total rental amount.
Reservations inside of the 30 day window prior to customer arrival will need to be paid in full and will also be non-refundable if cancelled.